Pluto Training is committed to giving you clear, accurate and complete information before you enrol and throughout your training. Everything you need is below — what courses cost, how enrolment works, what support is available, and what to do if something goes wrong.
If you cannot find what you are looking for, call us on (02) 9138 3500 between 8:00am and 5:00pm weekdays, or email info@plutotraining.edu.au.
What will it cost?
Every course price is listed on the course page. There is no “call for a quote”. Payment plans are available and we will never ask for more than $1,500 before your course starts.
Do I need experience?
No. Our courses are open to people starting out as well as experienced operators. We run a free pre-training review with you before enrolment to make sure the course suits you.
What do I need to enrol?
A Unique Student Identifier (USI), which is free to create at usi.gov.au, and a completed enrolment form. We can create a USI on your behalf if you prefer.
When do I get my certificate?
You will know your result on the day. Your nationally recognised Statement of Attainment is issued within 30 calendar days of being assessed as competent, provided your fees are paid and we have a valid USI.
Your complete guide to training with Pluto. Covers your rights and responsibilities, fees, assessment, support services, complaints and appeals, privacy and certification. Available to read online or download as a PDF.
View Student Handbook
What we tell you before you enrol, the free pre-training review, language, literacy, numeracy and digital skills assessment, USI requirements, the enrolment steps and how to withdraw.
View Enrolment Information
All course fees and additional charges, how to pay, payment plans, financial hardship arrangements, the five-day cooling off period, refund entitlements and your rights under Australian Consumer Law.
View Fees and Refunds
Already have the skills but not the paperwork? Recognition of Prior Learning and Credit Transfer let you get credit for what you can already do, which can reduce both the cost and the time.
View RPL and Credit Transfer
Support hours and how to reach us, reasonable adjustment, help with language, literacy, numeracy and digital skills, support if something in your life is affecting your training, and external referral services.
View Student Support
How to raise a concern or appeal a decision, including assessment decisions. Sets out the process, our timeframes, your right to a support person, external review options and the forms you need.
View Complaints and Appeals
The standards of behaviour expected of everyone who trains with us. Covers respectful conduct, work health and safety, academic integrity, use of AI in assessment, and what happens if the code is breached.
View Code of Conduct
How we collect, store, use and disclose your personal information under the Privacy Act 1988 and the Australian Privacy Principles, who we are required to share it with, and how to access or correct it.
View Privacy Policy
Our team is available to answer any question you have before or during your enrolment. If a course is not right for you, we will tell you — and if it is not something we are registered to deliver, we will point you to a provider who is.
| Contact method | Details |
|---|---|
| Phone | (02) 9138 3500 |
| info@plutotraining.edu.au | |
| Business hours | Monday to Friday, 8:00am – 5:00pm |
| Service area | Sydney and New South Wales |
| Legal name | Pluto Training Pty Ltd |
| ABN | 88 659 653 291 |
| RTO number | 46209 |
| Regulator | Australian Skills Quality Authority (ASQA) |
| Verify our registration | training.gov.au |
Our team is here to answer any questions about enrolment, policies, or your rights as a student.
